Shipping policy
Shipping Policy for Cryptically Yours
Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates We use Gelor as our trusted shipping provider for all items. Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:
- UK Domestic: 3-5 business days
- International: 7-14 business days
Please note that delivery times are estimates and not guaranteed. Delays may occur due to customs processing for international orders or unforeseen circumstances.
Shipment Tracking Once your order has shipped, you will receive a confirmation email with tracking information provided by Gelor. You can use this tracking number to monitor your shipment's progress.
International Shipping We ship internationally to select countries. International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and must be paid by the recipient upon delivery.
Shipping Restrictions We currently do not ship to P.O. boxes or military addresses. Please provide a complete street address for successful delivery.
Lost or Damaged Shipments If your order is lost or damaged during transit, please contact us immediately at [your email]. We will work with Gelor to resolve the issue and ensure you receive your items or a refund.
Contact Us If you have any questions about shipping, please contact us at inbox chat